At Emmanuel we take pride in the physical, emotional, social and spiritual well-being of our residents. The programs that we run are sensitive to the age and frailty of our residents.
A 24-hour frail care section provides the frail aged with continuous medical and physical care. A registered nurse is always on duty during the day and on-call at night time. Assisted living facilities are available. Three meals a day, seven days a week are provided. We cater for the needs of the elderly providing at least two vegetables, one protein and one carbohydrate portion to the lunch that they receive. Fruit are given at least twice a week or more when possible. In addition to the three meals the frail elderly in the frail care section receives tea or Milo three times a day as well.
Residents living in the assisted living facilities are moved to the frail care section when they need continuous care. It often happens that the frail care section is full and that we have to render nursing care services to the assisted living section. We are continuously striving to improve the services to make it more comfortable and safer for the older persons. It often happens that a frail resident, with our good care, returns to good health.
Our aim is to improve the older persons’ general health and where possible make it possible for them to leave the frail care to live independently again. Many of our residents are too frail to return to good health but we do try to encourage feelings of hope for the future. Emmanuel is many older persons last home and we want to make it as comfortable and peaceful as possible.
Security cameras has also been installed in all our frail rooms, halls and nursing station with limited access.
Our residents have access to the following services:
2 x Hair dressers weekly
Nail technician weekly
Feet Care daily
Visiting Physiotherapists ad hoc
Visiting Doctor weekly
Audiologist monthly
Transport is one of the services we offer to our residents. We transport our residents to and from Doctor’s appointments, Hospital visits, Airports and to town for shopping.
Communication – Co-operation – Unity
We are different generations and ethnicities working together to make Emmanuel a well-respected home for our elderly. Through hard work and good work ethics we strive to give our elderly the best possible care and a home of their own in their golden years.
We have paid staff that come in daily and we have volunteers who stay in Emmanuel on a permanent basis. We try to have a yearly team building exercise in the form of a day-outing with all the staff to encourage good moral between staff, volunteers and management.